At our core, we function as an international agent, filtering and selecting top-tier studios to partner with directly. We offer two types of products: In Stock items and Pre-order items.
In Stock items
Are products that have completed production and are available for immediate shipment. Orders for these items are typically shipped within a week.
Pre-order items
Involve a two-phase payment process. Initially, you pay a pre-order “Deposit”, which we collect and forward to the studios to kickstart production. Once the studios complete the products, we will request the second payment, known as the “Remaining Balance” payment, and upon receiving it, we will arrange for the studios to ship the products to you.
Alternatively, you may opt to pay the full price at the time of ordering. With this option, no remaining balance is required.
Shipping fees
The shipping cost for your order will be calculated separately and depends on various factors such as the destination country, chosen shipping method, and the package’s weight and dimensions (length, width, and height).
Once the product is ready, we will notify you and send the relevant invoice for shipping. After the shipping fee is paid, your item will be dispatched.
If you place multiple orders within a close timeframe (such as 5-7 days), we can potentially combine them into a single shipment for your convenience. If you have any questions or concerns about shipping, please don’t hesitate to contact us. Please check out the shipping policy for more details.
Please note that while we strive to provide accurate delivery estimates, some studios may experience delays under certain conditions, which could affect the final delivery time. Additionally, after the products are ready to ship, it may still take a while for them to arrive since they are shipped from overseas. We appreciate your understanding and patience in these instances.